Trusted by South Puget Sound Rental Property Owners

Evidence From Owners, Investors, Tenants, and Partners

The reviews below are organized by real-world outcomes rather than star ratings. They reflect what happens after a property is listed, when maintenance issues arise, during ownership transitions, and over many years of day-to-day management.

These experiences reflect how our property management services support landlords through leasing and property management, tenant placement services, rent collection services, and ongoing property maintenance coordination.

Owner and Investor Outcomes

Fast Leasing and Tenant Quality

Owners frequently point to reduced vacancy time and a structured leasing process that delivers qualified tenants without guesswork. Reviews highlight clear pricing guidance, broad advertising exposure, and disciplined tenant screening services aligned with local market demand.

“RPM Today was quick and professional. House was rented in a few short weeks.” — John Jones, Property Owner

“Once everything was taken care of they were fast in finding a tenant and kept me in the loop with information.” — Jerry Pettit, Property Owner

“We have used RPM twice now to find tenants for us… we’ve had two awesome tenants. That’s worth a lot to us.” — Marti Temus, Property Owner

Owner Video Testimonial: Fast Leasing and Hands-Off Property Management

Transcript from a South Puget Sound rental property owner describing their experience hiring a property management company to lease and manage their rental property.

My name is Darius. We have two houses. We tried for about a year on our own just to rent it out, and that was horrible, and I lost tons of money trying to do it myself.

With Real Property Management, having them come in and manage our property, it’s exactly what we needed. Days after we signed up with them, they were calling us saying, hey, we got someone that’s interested in renting your home from you. It’s great peace of mind to me to know that Real Property Management takes on that burden.

We haven’t had any issues since they’ve taken over, and honestly, in two years, I think my place has probably been empty a couple weeks, Real Property Management has been a huge benefit as far as keeping my hands off everything, and they just manage the property for me. It makes it easy.

Property Management, Peace of Mind, and Long-Term Reliability

Long-term relationships are a consistent theme. Owners describe confidence leaving their homes in RPM Today’s care, even when living far away or managing multiple obligations.

“Living far from Washington for five years, we greatly appreciated the timely and consistent communication… I would definitely hire them again.” — Holly Rieken, Property Owner

“Our property has been managed by RPM Today for 7 years and it has been great.” — Sang Nguyen, Property Owner

“As a homeowner, I always had peace of mind… they are worth every penny.” — Barbara Haines, Property Owner

Owner Video Testimonial: Investment Property Management and Owner Peace of Mind

Transcript from a rental property owner explaining why they chose professional investment property management instead of self-managing.

I would highly recommend Real Property Management. If you’re thinking of trying to manage the property yourself, it’s definitely worth the investment to hire them. They do the background checks of the potential tenants. They’ll do the advertising. They do the ongoing maintenance that you don’t have to deal with the midnight phone calls. If you have to deal with a potential eviction, they will handle that for you.

Real Property Management has this terrific online tool. Each month, I get an email alert announcing that my latest statement has been posted to my account. I, in turn, can take that, print it off, or email it to my CPA come next time. I would highly recommend Real Property Management to handle your investment property.

Maintenance Oversight and Responsiveness

Maintenance execution directly affects property condition and long-term cost control. Reviews from owners and tenants consistently reference fast response times, professional follow-through, and respectful in-home interactions.

“Maintenance issues… punctual, precise and complete on any and all repairs needed.” — Michael Macy, RPM Today Tenant

“I’ve never lived anywhere where the property management company has responded to maintenance issues so swiftly.” — Mark Golding, RPM Today Tenant

“They were quick and timely in everything they do. I never had to worry about issues going unaddressed.” — Alyssa Fazio, Property Owner

Onboarding, Transitions, and Replacing Prior Management

Owners switching from underperforming managers or renting for the first time describe smoother transitions, clear expectations, and reduced stress.

“After a nightmare of a previous property manager… RPM was there to help us out.” — Marlene, Property Owner

“They made the transition go smoothly from landlord to property management.” — Mr & Mrs Watts, Property Owners

“Dekota has been great in onboarding a new property.” — Joseph Woo, Property Owner

Communication and Transparency

Clear, timely communication is one of the most frequently mentioned outcomes across reviews. Owners and tenants describe accessibility, follow-through, and proactive updates.

“Ceairra answers our emails and texts promptly with real answers.” — Ashleigh Sullivan, Property Owner

“Communication and response between the company and myself has always been timely.” — Rachel, Property Owner

“Very friendly staff, notices sent regularly when concerns arise.” — Ken Miller, Property Owner

Financial Confidence and Investment Value

Investors managing multiple properties emphasize predictable execution, timely distributions, and confidence in long-term investment property management.

“I am a large portfolio investor… the distribution was always on time.” — Erfan Nezami, Investor

“All fees are reasonable and transparent.” — Japis, Property Owner

“They treat your property like it’s their own.” — Bee Jay McKellar, Property Owner

Tenant Experience That Protects Owner Outcomes

Tenant experience matters because it impacts retention, vacancy costs, and property condition. Reviews from residents consistently reflect professional leasing, respectful inspections, and responsive maintenance, reducing friction for landlords.

“The entire leasing process felt smooth, clear, and well organized.” — Miguel R., RPM Today Tenant

“Isaac did our inspection today and was very respectful of our space while listening to our concerns.” — Lazick Kyle, RPM Today Tenant

“Maintenance requests are resolved quickly and professionally. Communication has been a drastic, positive change.” — Maxx King, RPM Today Tenant

Professional and Vendor Feedback

Reliable vendor relationships support timely repairs and quality work. Professional partners describe RPM Today as organized, responsive, and dependable.

“Britt has been great to partner with as a vendor. She has made working with RPM Today a great experience.” — Anthony Gardner, Vendor

“I own Capitol Duct Cleaning and we have completed services for them. They are nice to work with and are a respectable business.” — Charles, Vendor

“I can’t say enough good things about them. They helped me tremendously and would recommend them to anyone.” — Premier Removal, Vendor

Consistency Across a Growing Footprint

Across cities throughout the South Puget Sound, reviews reflect consistent outcomes regardless of property type or ownership structure. This consistency is the result of documented systems, local execution, and experienced teams.