About Real Property Management Today
Real Property Management Today is a family-founded, locally owned residential property management company serving Pierce, King, Thurston, and Kitsap Counties from our downtown Puyallup office. We help rental property owners manage long-term residential assets with the same broker, the same team, and the same focus on your property’s performance we have brought to this market since 2009.
Who We Are
Real Property Management Today was founded in 2009 by the Rushton family as JCL Management Inc., a Washington State licensed property management company based in Puyallup. What began as a single-office operation in Pierce County has grown into a residential management practice covering Pierce, King, Thurston, and Kitsap Counties — operating today as RPM Today within the Real Property Management franchise network.
The business is led day-to-day by Lee Rushton, our designated broker and owner. A Washington State University Business graduate who grew up in the South Puget Sound, Lee has run this office for over 15 years. The team around him has similar tenure. That continuity is unusual in this industry, and owners notice it.
Property management is our sole focus — not a sideline to real estate sales. Our work is the ongoing operation of residential rentals: leasing, tenant communication, maintenance coordination, inspections, rent collection, compliance, and owner reporting.
Licensed, Local, and Focused
Broker-Led Operations
RPM Today is led by a Washington State designated broker with over 15 years of local property management experience. Our operations team includes an additional licensed real estate broker, bringing direct regulatory accountability to day-to-day management decisions.
Established Local Office
Our downtown Puyallup office at 210 N Meridian serves as the operational base for all four counties we cover. Owners and tenants work with a consistent local team — not a remote inbox or a contact who changes every few months.
Compliance-Aware Management
The South Puget Sound operates under some of the most active landlord-tenant regulations in Washington State — Tacoma’s Landlord Fairness Code, statewide Just Cause requirements, mandatory notice timelines. Our team tracks these changes as they happen.
National Brand Framework
Our office operates within the Real Property Management network, one of North America’s largest residential property management organizations, with access to proven systems, technology, and vendor relationships built across decades.
What That Means for Owners
The regulatory environment across Tacoma, Pierce County, and the broader South Sound has changed substantially over the past several years. Tacoma’s Landlord Fairness Code, Washington State’s rent stabilization legislation, Just Cause eviction requirements, mandatory notice timelines — these are the day-to-day operating conditions for anyone managing residential rental property in this market.
RPM Today has navigated every version of this landscape since 2009. Our team knows the municipal differences between a Tacoma tenancy and a Puyallup tenancy, which vendors to call at 11pm, and which issues escalate if you wait until Monday. That knowledge accumulates over years, not weeks.
Meet the Team
RPM Today is a small, experienced team where every person has a defined role. Our staff includes licensed brokers, property managers, operations specialists, and maintenance professionals who have been working in this market long enough to know our owners, our vendors, and our communities.
Lee has led Real Property Management Today for over 15 years as our designated broker and owner. A Washington State University Business graduate with deep roots in the South Puget Sound, he oversees all brokerage operations and sets the standard for how the office runs. Owners who have been with RPM Today for a decade have worked with Lee the entire time.
Caitlin brings 24 years of experience as a licensed real estate broker to her role as Operations Manager. She owns investment properties herself and manages RPM Today’s day-to-day operational systems with the detail orientation of someone who understands the owner’s perspective from both sides of the relationship.
Ashley has been with RPM Today for seven years, managing accounts payable, utility coordination, collections, and eviction assistance. Seven years in a single property management office is a long tenure — she has seen most of what this market produces and knows how to handle it.
Dekota leads owner outreach and new client relationships, drawing on his degree in Business Administration with a concentration in Marketing. He is typically the first contact for owners exploring professional management and keeps that conversation focused on fit rather than close.
Britt has spent two decades in property management, working through every phase of the rental cycle — lease-up, turnover, tenant relations, long-term asset oversight. As Executive Property Manager she handles complex portfolios where experience and owner communication matter most.
Rachelle manages utility setup and property onboarding, coordinating the details required when new properties join the portfolio. A clean onboarding process reduces friction for everyone downstream, and that starts with her.
Bayley manages marketing for vacant properties, coordinating listings, photography, and digital advertising to reduce vacancy time. Vacancy is where owners feel management performance most directly.
Abby supports property management operations across the portfolio, handling tenant communication and day-to-day coordination with reliability and attention to detail.
Travis supports our property managers with tenant coordination, lease administration, and portfolio oversight tasks across the South Sound.
Bio coming soon.
Built by Locals, Supported by a Nationwide Network
Real Property Management was founded in 1986 in Salt Lake City, began franchising in 2005, and joined the Neighborly family of home service brands in 2018. The network today spans more than 450 locations across the U.S. and Canada.
For RPM Today, that affiliation means access to national vendor relationships through the ProTradeNet network, standardized systems and training, and process frameworks shaped by decades of residential property management across markets far larger than ours. An independent manager of our size builds those systems from scratch. We inherit them, adapt them to the South Puget Sound, and focus our energy on execution.
How We Manage Property
Leasing and Tenant Placement
Marketing, screening, lease preparation, and move-in coordination handled through a three-point process covering credit, background, and rental history.
Maintenance Coordination
Repair requests, vendor coordination, and preventative care managed through an in-house maintenance technician and vetted contractor network, with 24/7 availability for urgent issues.
Financial Reporting
Rent collection, owner disbursements, and financial statements through your online owner portal, with inspection records and documentation accessible anytime.
Compliance and Oversight
Lease renewals, rent increase notices, eviction management, and property inspections handled in alignment with Washington State law and applicable local requirements across all four counties.
Who We Work Best With
Long-Term Residential Owners
Owners of single-family homes, condos, and small multifamily properties who want stable occupancy, consistent maintenance, and decisions oriented around long-term asset value.
Busy or Out-of-Area Owners
Owners who don’t have the time or proximity to personally handle tenant calls, maintenance, inspections, and rent collection — including military families at JBLM managing a property while deployed.
Compliance-Conscious Investors
Property owners navigating Washington State’s Residential Landlord-Tenant Act, Tacoma’s Landlord Fairness Code, and local municipal requirements who need a management partner that treats compliance as standard operating procedure.
Talk With a South Puget Sound Team That Has Been Doing This Since 2009
Own a rental property in Tacoma, Puyallup, Gig Harbor, or anywhere across the South Sound? Start with a free rental analysis — no contract, no pressure, and a clear picture of what professional management would look like for your property.
